Campus operations are multi-team by nature: facilities, IT, admin, security, and vendors — all juggling time-sensitive requests. Raffs Sync connects request sources, routes tasks, tracks status, and automates updates so students and staff get clarity without chasing the right person.
The result: unresolved requests, poor transparency, and service teams stuck doing manual coordination.
Raffs Sync provides an event-driven operational backbone for campus workflows. Requests and task updates are routed, tracked, and recoverable — with clear queues, ownership, and audit trail.
Less chasing. More delivery. Clearer accountability across departments.
Same backbone — live events, queues, SDS boards, and automation — adapted to high-volume service requests and SLAs.
Pull requests from multiple sources into one operational flow — no more “which inbox is it in?”
Visualise requests by stage: received, triaged, assigned, in progress, waiting parts, resolved.
Track SLA timers and escalate stalled requests before they become complaints or safety issues.
Route to facilities, IT, admin, security, or vendors — with consistent stages and clear ownership.
Update requesters at milestones automatically, reducing inbound “any update?” follow-ups.
Safe delivery guarantees: retries, dead-letter capture, and logs so failures are visible and recoverable.
Translation: fewer bottlenecks hiding in email, and more predictable service delivery across the campus.
Tell us how requests enter today and which teams handle them. We’ll map your request stages, define SLA escalation points, and recommend what to connect first for fast wins.