⚙️ Synchronisation & Automation
How events flow through the system — from webhooks and API pulls to outcomes and logs.
The Raffs Sync Platform
Raffs Sync is built like an operational utility: reliable, measurable, and hard to break.
It sits between your systems, turns events into actions, and keeps teams aligned — even when upstream platforms wobble.
Below are the core pillars. Click any one for the deeper “how” and “why”.
✅ Official APIs only
🧰 Queues & safe retries
🔐 Secure token model
💬 WhatsApp automation
📊 Live status boards (SDS)
Platform pillars
These are the non-negotiables. The bits we refuse to “shortcut”, because shortcuts are where outages are born.
🔌 Integrations & Connectivity
Connect anything with API/webhooks — official APIs only, verified events, clean access models.
🧰 Reliability-first processing
Queues, safe retries, idempotency, and audit trails — so failures are visible and recoverable.
🔐 Security & access control
OAuth, verified webhooks, and least-privilege access — no stored platform passwords.
💬 Event-driven communication
Notifications and escalations triggered from real events — template-first and compliance-aware.
📊 Live Status Boards
A real-time operational view — stages, queues, SLA timers, and exceptions.
🕹 Operator control
Health visibility, pause/resume, exception handling, safe retries, replays, and audit logs.
📘 Documentation
Setup, terminology, troubleshooting, and operator playbooks.