Restaurants, bars, hotels, and villas run on timing, handovers, and accuracy.
Raffs Sync connects your ordering, POS, inventory, accounting, and notifications so your team
sees the same status — at the same time — without chasing updates.
✅ Official APIs only📊 Live status boards (SDS)🧰 Queues & safe retries💬 Automated notifications (WhatsApp)
Real-time operational visibility across ordering, kitchen, service, and guest communication.
What breaks today
Orders drift between ordering apps, POS, stock, and accounting
Kitchen, bar, and service teams lose shared visibility
Modifiers and stock-outs become “surprises” at the worst moment
Guests end up asking staff for updates (which slows everything down)
The result: manual fixes, missed handovers, and errors that surface late — usually during the rush, naturally.
What Raffs Sync changes
Raffs Sync becomes the operational backbone between systems and teams.
Every event is routed, tracked, logged, and recoverable — even when an upstream system misbehaves.
One source of truth for staff. Fewer touch-points for managers. Less “where is it?” for guests.
How Raffs Sync helps hospitality teams
Same backbone, tailored workflows. These are the usual “pain points” we remove first.
Order routing & SDS boards
Route work live to kitchen, bar, pass, room service, or pickup — with clear status stages.
Stock & modifier accuracy
Keep availability, modifiers, and item mapping consistent across channels to prevent “ghost items”.
Guest communication
Send automatic updates based on status changes — without staff needing to message manually.
Multi-outlet coordination
Standardise workflows across outlets while still allowing each venue to run its own rhythm.
Queues, retries, and audit trail
Safe delivery guarantees: retries, dead-letter capture, and logs so nothing silently disappears.
Exceptions & escalation
Flag issues early (missing items, failed sync, status stalls) before they become customer-facing problems.
Routed to SDS lanes (kitchen / bar / pass / delivery)
Status updates propagate in real time across systems
Guest notified automatically at key milestones (optional)
Reconciled into accounting / reporting safely
Translation: fewer surprises, fewer interruptions, cleaner handovers, and a calmer service.
Key operational wins
Fewer order errors and faster recovery when something fails
Less manager time spent “stitching systems together”
Better staff alignment during peaks and shift change
Improved guest experience through proactive updates
Ready to map your workflow?
Tell us what systems you use (POS, ordering, accounting, delivery) and your outlet structure.
We’ll recommend the cleanest integration path — and what to connect first for the biggest impact.