Remote operations run on handovers, maintenance timing, and fast escalation.
Raffs Sync connects task systems, maintenance workflows, and communications so work doesn’t vanish
between shifts — and critical issues surface early, not after downtime begins.
✅ Official APIs only📊 Live task boards (SDS)🧰 Queues & safe retries🚨 Escalation alerts
Live operational visibility across tasks, maintenance, and shift handovers — with escalation before downtime.
What breaks today
Tasks get lost between shifts, teams, or sites
Maintenance queues are fragmented across tools and spreadsheets
Status visibility is delayed — issues are discovered late
Escalation happens after impact (downtime, safety risk, missed targets)
The result: reactive operations, repeated work, and “we thought someone else owned it”.
What Raffs Sync changes
Raffs Sync creates an event-driven operational backbone.
Every task and status change is routed, tracked, and recoverable — with clear ownership and audit trail.
Shift-safe handovers. Clear queues. Early alerts. Measurable throughput.
How Raffs Sync helps remote operations
Same backbone — live events, queues, SDS boards, escalation rules — adapted to task + maintenance workflows.
Task dispatch & routing
Route work to the right crew or site queue — with clear status stages and ownership.
Shift handover continuity
Ensure work-in-progress stays visible and accountable across shifts, not buried in chat threads.
Maintenance queues
Centralise planned and reactive maintenance into structured queues with prioritisation.
Escalation alerts
Trigger alerts when critical tasks stall, thresholds are hit, or safety-impacting issues appear.
Queues, retries, and audit trail
Safe delivery guarantees: retries, dead-letter capture, and logs so failures are visible and recoverable.
Dispatched to SDS task boards by crew / discipline / site
Status updates flow live (queued → in progress → blocked → completed)
Shift handover preserves context and ownership automatically
Escalation rules alert leads when tasks stall or breach thresholds
Closed & reported with audit trail for compliance and review
Translation: fewer surprises at shift change, clearer ownership, and faster response when things go sideways.
Key operational wins
Shift-to-shift continuity with clear ownership and context
Earlier escalation for critical issues and stalled tasks
Cleaner maintenance queues and prioritisation
Audit-ready logs for incident review and continuous improvement
Want safer, clearer handovers?
Tell us how you dispatch tasks today (CMMS, tickets, radio/WhatsApp, spreadsheets).
We’ll map SDS stages, escalation rules, and the cleanest integration path — starting with the highest-impact queues.