Property operations fall apart when requests arrive everywhere, vendors get chased manually, and tenants have no idea what’s happening. Raffs Sync connects request intake, task routing, and communications so every repair has clear ownership, status stays visible, and escalations happen before issues spread.
The result: slower resolution, higher admin load, and avoidable escalations.
Raffs Sync provides an event-driven operational backbone for property workflows. Requests and task updates are routed, tracked, and recoverable — with clear queues, ownership, and audit trail.
Less chasing. Faster resolution. Better tenant experience.
Same backbone — live events, queues, SDS boards, and automation — adapted to maintenance, vendor dispatch, and tenant updates.
Capture requests into one operational flow — no more lost messages or “who received this?” moments.
Visualise every job by stage: received, triaged, assigned, scheduled, in progress, waiting parts, resolved.
Route jobs to vendors/technicians with clear ownership and status stages — reduce back-and-forth chasing.
Track response and resolution targets, and escalate stalled jobs before they become serious complaints.
Send milestone updates automatically — scheduled, technician en route, work started, resolved — fewer follow-ups.
Safe delivery guarantees: retries, dead-letter capture, and logs so failures are visible and recoverable.
Translation: fewer lost requests, faster fixes, and fewer tenants threatening to “go to Google Reviews”. (We’ve all been there.)
Tell us how requests come in today and how you coordinate vendors. We’ll map SDS stages, define SLA escalation points, and recommend what to connect first for quick wins.