Raffs Sync is designed to interconnect with any system that provides API and/or webhook capability.
We don’t “hack it together”. We integrate using official APIs, verified webhooks, and clean access models.
Result: reliable data flow between platforms — without fragile workarounds and without “it broke after an update”.
Delivery / dispatch (jobs, ETA, proof-of-delivery)
PMS / hospitality systems (rooms, folios, room service)
CRMs / customer comms (notifications, lifecycle)
Connection methods
Different platforms expose different safe entry points. Raffs Sync supports the common patterns:
OAuth authorisation (recommended when available)
API keys with scoped permissions (least privilege)
Signed webhooks (verified before enqueue)
Polling (scheduled pulls where webhooks aren’t available)
“Connect anything” (the honest version)
If a platform has an API endpoint and/or webhook event delivery, we can interconnect it.
The main gating factor is access: credentials, scopes, and any vendor approval steps.
We need documented endpoints or vendor confirmation
We avoid scraping and reverse-engineering
We normalise data so systems can disagree safely
How webhooks are handled safely
Webhooks are fast — and dangerous if you accept them blindly. Raffs Sync verifies and protects the pipeline:
Verification
Signature verification (where supported)
Payload validation
Reject unknown sources
Idempotency
Same event can be retried safely
No duplicate invoices
No double stock reductions
Queue & retries
Events queue during outages
Safe retries with backoff
Exceptions routed for operator action
If you’ve ever had “webhooks randomly stopped”, you’ll appreciate this part.