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Integrations & Connectivity

Raffs Sync is designed to interconnect with any system that provides API and/or webhook capability. We don’t “hack it together”. We integrate using official APIs, verified webhooks, and clean access models.

Result: reliable data flow between platforms — without fragile workarounds and without “it broke after an update”.

✅ Official APIs only 🪝 Webhooks (verified) 🔁 Queue + safe retries 🧾 Audit trail
Raffs Sync integrations and connectivity via APIs and webhooks
Connectivity model: events enter via webhooks or API polling, normalise into one format, then route to target systems reliably.

What we connect

The platform is connector-based. Typical categories include:

  • POS & ordering (menus, orders, payments, modifiers)
  • Accounting (invoices, journals, reconciliation)
  • Inventory (stock levels, recipes/BOM, purchases)
  • Delivery / dispatch (jobs, ETA, proof-of-delivery)
  • PMS / hospitality systems (rooms, folios, room service)
  • CRMs / customer comms (notifications, lifecycle)

Connection methods

Different platforms expose different safe entry points. Raffs Sync supports the common patterns:

  • OAuth authorisation (recommended when available)
  • API keys with scoped permissions (least privilege)
  • Signed webhooks (verified before enqueue)
  • Polling (scheduled pulls where webhooks aren’t available)

“Connect anything” (the honest version)

If a platform has an API endpoint and/or webhook event delivery, we can interconnect it. The main gating factor is access: credentials, scopes, and any vendor approval steps.

  • We need documented endpoints or vendor confirmation
  • We avoid scraping and reverse-engineering
  • We normalise data so systems can disagree safely

How webhooks are handled safely

Webhooks are fast — and dangerous if you accept them blindly. Raffs Sync verifies and protects the pipeline:

Verification

  • Signature verification (where supported)
  • Payload validation
  • Reject unknown sources

Idempotency

  • Same event can be retried safely
  • No duplicate invoices
  • No double stock reductions

Queue & retries

  • Events queue during outages
  • Safe retries with backoff
  • Exceptions routed for operator action

If you’ve ever had “webhooks randomly stopped”, you’ll appreciate this part.

What we need from you

To connect a new platform cleanly, we typically need:

  • API docs or vendor confirmation
  • Access method (OAuth / API key / webhook secret)
  • Scopes/permissions you approve
  • Sample payloads (webhooks) or sample records (API)

Want to connect a new system?

Tell us the platform name and what you want synced. We’ll confirm feasibility, method, and expected timeline.