Sync is easy when everything works. Operations are messy because sometimes it doesn’t.
Raffs Sync is built to keep moving when platforms slow down, APIs fail, or networks wobble —
using queues, safe retries, and escalation for exceptions.
In short: no silent failures, and no “it probably synced”.
A queue is a safety buffer between systems.
If a destination platform is slow or offline, events wait safely instead of being lost.
Prevents “lost updates” during outages
Controls load during peak periods
Keeps a clear processing order
Safe retries (without chaos)
Retries are essential — but only if they don’t create duplicates or double-stock reductions.
Raffs Sync retries intelligently with backoff and clear visibility.
Automatic retry when APIs fail
Backoff to avoid hammering platforms
Clear “why it failed” visibility
Idempotency: no duplicates
Idempotency means: the same event can be processed again safely without creating duplicates.
That’s how you retry confidently.
No duplicate invoices
No double stock movement
No “same order imported twice” disasters
Exceptions & escalation
Some failures shouldn’t retry forever — missing mappings, invalid payloads, permission issues.
Those become exceptions, routed into an operator-visible queue with escalation rules.
Examples of exceptions
Unknown SKU / missing mapping
Modifier not configured
Invalid tax/outlet rules
Permissions revoked / expired tokens
How escalation works
Flag the event as “needs action”
Notify the right operator/team
Track resolution and reprocess safely
Audit-ready logs
Every event has timestamps
Every retry has a reason
Every resolution is traceable
Translation: you always know what happened, what’s stuck, and what to do next — without digging through server logs.
Want to see this in action?
The most useful pairing with reliability is visibility — that’s where Live Status Boards (SDS) come in.