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Reliability & Queues

Sync is easy when everything works. Operations are messy because sometimes it doesn’t. Raffs Sync is built to keep moving when platforms slow down, APIs fail, or networks wobble — using queues, safe retries, and escalation for exceptions.

In short: no silent failures, and no “it probably synced”.

🧰 Queues & safe retries ♻️ Idempotency (no duplicates) 🚨 Escalation for exceptions 🧾 Audit trail
Raffs Sync reliability, queues, retries, and audit visibility
Reliable operations = events captured, queued, retried safely, and visible end-to-end.

Queues: why they matter

A queue is a safety buffer between systems. If a destination platform is slow or offline, events wait safely instead of being lost.

  • Prevents “lost updates” during outages
  • Controls load during peak periods
  • Keeps a clear processing order

Safe retries (without chaos)

Retries are essential — but only if they don’t create duplicates or double-stock reductions. Raffs Sync retries intelligently with backoff and clear visibility.

  • Automatic retry when APIs fail
  • Backoff to avoid hammering platforms
  • Clear “why it failed” visibility

Idempotency: no duplicates

Idempotency means: the same event can be processed again safely without creating duplicates. That’s how you retry confidently.

  • No duplicate invoices
  • No double stock movement
  • No “same order imported twice” disasters

Exceptions & escalation

Some failures shouldn’t retry forever — missing mappings, invalid payloads, permission issues. Those become exceptions, routed into an operator-visible queue with escalation rules.

Examples of exceptions

  • Unknown SKU / missing mapping
  • Modifier not configured
  • Invalid tax/outlet rules
  • Permissions revoked / expired tokens

How escalation works

  • Flag the event as “needs action”
  • Notify the right operator/team
  • Track resolution and reprocess safely

Audit-ready logs

  • Every event has timestamps
  • Every retry has a reason
  • Every resolution is traceable

Translation: you always know what happened, what’s stuck, and what to do next — without digging through server logs.

Ready to connect systems safely?

We’ll help you map your flow, define retries vs exceptions, and choose the first integrations for fast wins.