What SDS shows
SDS visualises the lifecycle of work as it flows through your operation.
- Stages (received → in progress → ready → completed)
- Queues waiting for action
- SLA timers and elapsed time
- Exceptions that need attention
Live Status Boards (SDS / LSB)
Live Status Boards are more than a display — they are an interactive operational surface.
SDS shows what is happening right now, and allows operators to
take action that feeds back into the core system —
updating state, resolving exceptions, and guiding the next automated step.
Think of SDS as the shared control panel for real-world operations.
📊 Real-time stages
🖱 Operator actions
🔁 Feeds back into core
🚨 Exceptions visible
What makes SDS different
Traditional status boards only inform. SDS also enables action.
- Confirm or advance a stage
- Acknowledge and resolve exceptions
- Trigger reprocessing after fixes
- Escalate issues deliberately
Feedback into the core
Actions taken on SDS are not cosmetic — they update the core pipeline.
- State changes feed into automation rules
- Resolved exceptions re-enter queues safely
- Operator decisions are logged and auditable
Human-in-the-loop operations
Not everything should be automated blindly. SDS provides a controlled place where humans can intervene — once, deliberately, and safely.
Examples
- Mark an order as “ready” after physical confirmation
- Resolve a missing SKU mapping and reprocess
- Pause a flow during a real-world disruption
Why this matters
- No “ghost states”
- No silent retries forever
- No disconnect between reality and systems
Translation: SDS keeps automation grounded in reality.
Pair SDS with automation
SDS is the live view and control surface. WhatsApp Automation pushes alerts when attention is required.
Want to design your control flow?
Tell us how decisions are made on the ground. We’ll design SDS stages, actions, and safeguards around that reality.