Raffs Sync turns operational events into communication automatically —
notifications, updates, routing, and escalation — delivered via WhatsApp where appropriate.
The goal is simple: the right message, to the right person, at the right time,
without staff manually typing status updates or chasing information.
Common automation patterns include:
WhatsApp works best when messages are intentional. Raffs Sync routes notifications based on outlet, role, priority, and workflow stage — avoiding noisy “everyone gets everything” group chats.
WhatsApp Business often requires approved templates for certain message types. Raffs Sync is designed template-first for predictable delivery and compliance-friendly workflows.
“Your order is confirmed.”
“Now preparing.”
“Ready for pickup.”
“Sync failed: invoice not created.”
“Stock mapping missing: SKU-123.”
“Event stalled 15 minutes.”
“SLA risk: dispatch not assigned.”
Translation: fewer phone calls, fewer “any update?” messages, and faster response when something actually needs attention.
WhatsApp is your push. SDS is your live view. Together they give teams immediate awareness and fast action.
Tell us your stages and who needs to know what. We’ll help design routing and escalation rules that reduce noise and increase speed.