Docs & Platform Overview
Raffs Sync connects POS, accounting, online ordering, stock, service displays (SDS), and messaging into one reliable real-time system.
Real-time events
Queue + retries
Idempotent processing
Audit logs
WhatsApp automation
At a glance
Core platform
Real-time system integration + automation built for operational reliability.
- Queues + safe retries
- Idempotent processing (no duplicates)
- Audit logs for support & reconciliation
SDS
Service Display System for multi-station workflows.
- Kitchen + bar + pass routing
- Timers, ageing & exceptions
- Completion tracking + status updates
Comms
Event-driven WhatsApp messaging for guests and teams.
- Template messaging
- Group-based routing
- Accountability before escalation
If your team is copy-pasting between systems — we fix that.
Start here
The pages that explain most of what Raffs Sync can do.
SDS overview
Service coordination across stations and teams.
Hotels & villas workflow
Room service + in-villa dining with guest context and WhatsApp updates.
Integrations
POS, accounting, ordering, inventory, SDS, and messaging.
Restaurants
Restaurant-specific workflows using Raffs Sync + SDS.
Who Raffs Sync is for
Hospitality first — but the platform applies anywhere timing, task routing, and communication matter.
Hospitality
Restaurants, cafés, bars, hotels, resorts, villas, multi-outlet groups.
Mining & remote operations
Task dispatch, status boards, shift workflows, crew messaging.
Agriculture & production
Batching, dispatch, stock movement, and real-time coordination.
How it works
A simple flow with enterprise-grade reliability.
- 1Connect systems securely
POS, accounting, ordering, SDS, messaging.
- 2Events flow in real time
Orders, stock changes, completions, exceptions.
- 3Queues + idempotency
Safe retries without duplicates.
- 4Audit + visibility
Logs and dashboards for operations and support.
Want a demo on your exact workflow?
We’ll map your systems and show the end-to-end real-time flow.